[Last updated: 24 May 2024]
At SmartVantageIT.com, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and protect your data in compliance with the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).
Who We Are Our website address is: http://smartvantageit.com.
Personal Information Collection We collect personal details such as names, email addresses, and potentially phone numbers when visitors request a dark web report or schedule an appointment through our dark web scan requests and chatbot. Additionally, if visitors leave comments, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.
Use of Personal Information We use the collected personal information for communication, marketing, and improving our services. We do not share this information with third parties for solicitation purposes. The data provided is used solely for the intended purposes, such as querying the dark web via our service provider.
Data Storage and Security Email addresses are stored in our CRM and retained for five years, ensuring they are protected with appropriate security measures against unauthorized access, disclosure, or misuse. Comments and their metadata are retained indefinitely to recognize and approve any follow-up comments automatically.
Cookies and Tracking We use cookies to collect information about visitors to our website, including session cookies, which are temporary and deleted when you close your browser, and persistent cookies, which remain on your device until you delete them. Users can manage their cookie preferences through their browser settings. We also use Google Analytics to collect information about website usage, which is handled in accordance with Google Analytics’ privacy policies.
User Rights Users have the right to opt out of marketing emails by selecting the unsubscribe button at the bottom of each email, which will add them to our Do Not Contact list. Under the CCPA, California residents have the right to know, request deletion of, and opt-out of the sale of their personal information. Under GDPR, EU residents have the right to access, rectify, erase, restrict processing, object to processing, and data portability. To exercise any of these rights, please contact us at info@smartvantageit.com.
Third-Party Services We use Google Analytics for website usage tracking. Visitor comments may also be checked through an automated spam detection service.
Children’s Privacy Our website is not intended for children under 13, and we do not knowingly collect information from children or market to minors.
Policy Updates We review and update this privacy policy once per year and notify users of any changes via our website.
Contact Information If you have any questions or concerns about our privacy practices or wish to exercise your rights, please contact us at info@smartvantageit.com.
